Terms and Conditions
Private one to one classes need to be pre-booked and paid for via the bank details provided. Class bookings can be cancelled or rescheduled up to 12 hours in advance. For any cancellations made with less than 12 hours’ notice, or if you don’t turn up to the class, you will be charged the full fee.
BLOCK TERM BOOKINGS
For my private classes, block term passes are assigned to individual client accounts and cannot be shared between clients. Subject to any statutory right of cancellation (i.e. in the case of a class having to be cancelled for any reason), payments for block term bookings are non-refundable.
WORKSHOPS / EVENTS
When booking a workshop or yoga day, we will only offer a full refund (less a 10% admin fee) when cancelling more than 28 days before the beginning of the event. For any other cancellations there will be no refunds or transfers unless your place can be filled from a waiting list in which case we will refund the fee (less a 20% admin fee). If the workshop or yoga day is cancelled the ticket holders will be offered either a cash refund or the option of being transferred into an alternative event.
Better Life Yoga is committed to protecting your privacy and security. In some instances, Better Life Yoga collects personal information, such as your e-mail address, name, home or work address or telephone number. Better Life Yoga collects and uses your personal information to deliver the services you have requested and to provide you with information.
When you attend a class or workshop booked directly with me you will be asked to complete a health form. Theresa Samworth is the data controller for any personal information collected in the forms. Your information will be used to keep you informed, store an emergency contact if necessary and to gather relevant health information to protect you during class and/or suggest adjustments to suit your needs.
Please note that similar forms may also be required for any classes taught through Liberty Wellbeing. This data is controlled by Liberty Wellbeing, please refer to their privacy notice and terms.
Your information will be held for a period of 7yrs as required for insurance and sales records.
Better Life yoga does not sell, rent or lease its member lists to third parties and your data is stored securely. We will not disclose any personal information to third parties unless we are compelled to in order to meet legal obligations, regulations or valid governmental requests.
We hold your email address that you have provided to us so that we can keep you informed of classes, workshops, retreats and other yoga events. We use Mail Chimp for our email newsletters and you can unsubscribe at any time by following the instructions in any marketing email received.
Alternatively, students can unsubscribe from Better Life Yoga services at any time by contacting email@example.com or use the contact form on the website.
For more information about your data protection rights or to complain if you are unhappy with how your personal data has been used, please see the Information Commissioner’s Office website at https://ico.org.uk/.
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